fancypantzdesigns.com

 

FAQ's

    • Which forms of payment do you accept?

    • What are your shipping charges?

    • Do you ship internationally?

    • How soon before I get my items?

    • Can I find your products in my state?

    • Do you accept returns or exchanges on merchandise?

    • Do you charge sales tax?

    • Can I really use the diva dish gloves?

    • What if the trim or feathers on the diva dish gloves get wet?

    • I don't see what I'm looking for, may I contact you?


    Which forms of payment do you accept? top

    You may use your Visa, Mastercard, Discover, Amex, or Paypal account.  Paypal accounts are optional and are not required to purchase an item.  Please refer to our Policies page for complete details.

    What are your shipping charges? top

     
    We ship via USPS and try to provide you with the best shipping prices possible.  Charges are based upon shipping method, weight, and destination.  You may calculate any shipping fees by putting your item in the cart, choosing from the drop down menu and click recalculate.

    Do you ship internationally? top

     
    Yes.  Available via USPS airmail, ground or priority mail depending upon weight.  Delivery confirmation may not be available on most international orders. International shipping charges may be calculated before completing checkout.  Please email us with any questions about shipping. Allow 1-4 weeks for delivery to most countries.
    The shipping prices quoted will NOT include any custom, brokerage or duty charges, regardless of shipping method.

    How soon before I get my items? top

     
    We make every effort to ship within 24 hours of receiving your order M-F.  Weekend purchases will ship on Mondays.  Large orders may take up to 48 hours as many of our items are handmade.  You will receive a delivery confirmation when your item has shipped. 
     
    For US residents, your items should arrive within 2-4 working days from the time you receive your delivery confirmation. 
     
    Please see our policies page for complete details.

    Can I find your products in my state? top

     
    Visit these fine merchants for products made by Fancy Pantz Designs. 
     
    The Weathered Cottage - Gig Harbor, WA
     
    Girly Twirly Gift Co. - Sandy Hook, CT
     
    The Pink Shop - Leesburg, VA
     
    Montage Cafe - Greenville, OH
     
    Lavish Gifts - Cumming, GA

    Do you accept returns or exchanges on merchandise? top

    Please visit the policy page for complete details.

    Do you charge sales tax? top

    As of now, only Washington State Residents will be charged sales tax on their purchases. 

    Can I really use the diva dish gloves? top

    Of course you can, we insist you do!  Flaunt your gloves around the block, wash your dishes, scrub your tub, wash the car, do some light gardening, wherever there's a need to protect your hands.  

    What if the trim or feathers on the diva dish gloves get wet? top

     
    Don't panic, it will not harm them.  Most diva dish gloves are meant to be used for general cleaning purposes and the trim or feathers may get wet.  If they do, just hang to dry or fluff out with a warm blow dryer.  Spot clean the trim or give them a quick bath in warm, soapy water.  (It is highly unlikely that you will ever have to do this.)
    Diva dish gloves containing larger feather boas may be used but are generally more of a novelty item.  Feathers are not colorfast and it is not recommended that they get wet.

    I don't see what I'm looking for, may I contact you? top

     
    Of course, if you do not see an answer to a question in this section or our policies page email us and we will answer within 24 hours.

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