fancypantzdesigns.com

 

Policies

Payment

You may use your Visa, Mastercard, Discover, Amex, or Paypal account. Paypal accounts are optional...you are not required to have one to complete checkout. With Paypal's secure online ordering, checkout is simple, convenient and completely safe.

Privacy

You have our promise that we will never sell, rent, or share your personal information with anyone. By using the best encryption methods available and the very latest in secure technologies, PayPal helps ensure that your account and sensitive information remain safe.
You know that you are on a secure server site when the padlock emblem appears.

Shipping

We make every effort to ship your order within 24 hours of receiving it (M-F). Orders placed on the weekend will ship on Monday. Though many orders are fufilled the same day (weekends and holidays not included), large or custom orders may take up to 48 hours. Our shipping method is Priority Mail (2-3 day delivery) via the United States Postal Service. Delivery confirmation is included. You will receive an email confirmation when your item is shipped. If you do not, your confirmation was returned as an undeliverable email. This is a very rare occurance and does not in any way effect delivery of your package. You may, at any time, email us for your delivery confirmation number. Remember to include a telephone number.

International Shipping

Available via USPS airmail, ground or priority mail depending upon weight.  Delivery confirmation may not be available on international orders. International shipping charges may be calculated before completing checkout.  Please email us with any questions about shipping. Allow 1-4 weeks for delivery to most countries.
The shipping prices quoted will NOT include any custom, brokerage or duty charges, regardless of shipping method.

Return/ Exchange Policy

We appreciate your business and hope shopping with us is always a pleasureable experience. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

**Always include your name, address, telephone and transaction number with all correspondence.
  • Refunds will be given on any merchandise returned in it's original and unused condition within 30 days of purchase. All original tags must be attached.  Sorry, we can not refund merchandise that has been used, worn, or altered nor can we refund shipping. That includes items returned with pet hair, perfume or funky smells.  Returns are to be shipped postage paid by buyer and shipping is not refunded.
  • Refunds will be given if product is defective and returned within 30 days of purchase with the exception of Diva Dish Gloves.  Diva Dish gloves are made to order and are non refundable.
  • Diva Dish Gloves are considered disposable products and can not be returned if worn or used in any way. Though they will last you a very long time, the life of your gloves may vary depending upon use. If you feel you have a defective pair please email us within 14 days of your purchase.  Diva Dish Gloves are made to order and are not returnable, no exceptions. 
  • Merchandise in it's original,  unused condition may be exchanged by contacting us via email within 30 days of purchase. 
  • Refunds will be given in the form of a credit card credit or paypal credit. Due to credit card policy, refunds to credit cards can appear up to 30 days after the refund was completed.
  • Packages left unclaimed or returned to us after 30 days are not subject for refund.

International Refunds

If a refund is more than 24 hours since the time of the original purchase, the conversion rate may fluctuate thereby resulting in a different amount credited back.

Refunds are based on the currency of the original payment. Any loss in conversion rate fees is due to normal market fluctuation. We (and Paypal) cannot reimburse you for any loss incurred during conversions. Sorry for this inconvenience.
 
All images and text on this website are copyright protected. Contents of ths website may not be copied without express written consent of the owner.
Prices and policies are subject to change without notice.
 

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