Fancy Pantz Designs

 

FAQ's

    • Which forms of payment do you accept?

    • What are your shipping charges?

    • Do you ship internationally?

    • How soon before I get my items?

    • I don't see what I'm looking for, may I contact you?

    • Do you accept returns or exchanges on merchandise?

    • Do you charge sales tax?


    Which forms of payment do you accept? top

    You may use your Visa, Mastercard, Discover, Amex, or Paypal account.  Paypal accounts are optional and are not required to purchase an item.  Please refer to our Policies page for complete details.

    What are your shipping charges? top

     
    Right now we are offering FREE SHIPPING WITHIN THE USA. We also offer our Canadian and International customers a fair FLAT RATE shipping fee. We ship via USPS first class or priority mail and provide you with the best possible shipping service.  Charges are based upon shipping method, weight, and destination.  You may calculate any shipping fees by putting your item in the cart, choosing from the drop down menu and click recalculate.

    Do you ship internationally? top

     
    Yes. Prices have increased tremendously over the years so, we have decided to offer a fair FLAT RATE SHIPPING price for our international customers. Available via USPS airmail, ground or priority mail depending upon weight.  Delivery confirmation may not be available on most international orders. International shipping charges may be calculated before completing checkout.  Please email us with any questions about shipping. Allow 1-6 weeks for delivery to most countries.
    The shipping prices quoted will NOT include any custom, brokerage or duty charges, regardless of shipping method.

    How soon before I get my items? top

     
    We make every effort to ship within 48 hours of receiving your order M-F.  Weekend purchases will ship on Mondays. You will receive a delivery confirmation when your item has shipped. 
     
    For US residents, your items should arrive within 2-7 working days from the time you receive your delivery confirmation. 
     
    Please see our policies page for complete details.

    I don't see what I'm looking for, may I contact you? top

     
    Of course, if you do not see an answer to a question in this section or our policies page email us and we will answer within 24 hours.

    Do you accept returns or exchanges on merchandise? top

    Please visit the policy page for complete details.

    Do you charge sales tax? top

    As of now, only Washington State Residents will be charged sales tax on their purchases. 

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